Responded to emergency ceiling leak in bedroom caused by deteriorated cast iron 90-degree fitting. Upon inspection in crawlspace, identified severe corrosion on cast iron pipe junction with active drip. Installed temporary drain pan to capture leakage and prevent further ceiling damage. Provided customer with estimate for complete replacement of the compromised cast iron section.
Responded to customer complaint of gurgling noises in furnace exhaust pipe. Diagnosed issue as condensate buildup in the exhaust flue pipe. Repaired and leveled the system, then reattached and secured the detached flue pipe from inducer motor with proper sealing. Test run confirmed resolution with no further gurgling sounds.
Responded to service call for Worthington water softener leaking from the top. Diagnosed and repaired faulty shut-off valve assembly that was causing steady water leakage. Successfully restored system functionality, allowing customer to resume using softened water throughout the residence.
Responded to service call for a clogged kitchen sink drainage issue. Inspected the plumbing system including P-trap and drain connections, then successfully cleared the blockage. Verified proper drainage by testing with running water, confirming complete restoration of normal sink function.
Responded to customer concern about heat pump operation during subfreezing temperatures. Performed diagnostic inspection of system and thermostat wiring. Verified heat pump was functioning according to proper specifications. Confirmed outdoor temperature sensor readings and thermostat programming settings were correct. No system deficiencies found.
Diagnosed and repaired a leak in upstairs shower by replacing the damaged shower valve. Visual inspection revealed significant corrosion and mineral buildup on the existing valve assembly with evident water damage to surrounding wall structure. Installation of new shower valve successfully resolved the leak issue.
Replaced missing condensate trap cap on furnace which had been causing significant leakage (approximately one bucket daily). Issue originated during previous service when the trap was accidentally dislodged during water heater, filter, and softener installation. Condensate system now properly sealed and functioning correctly.
Responded to service call for non-operational garbage disposal and backup in kitchen sink. Diagnosed clogged disposal which was affecting both disposal function and dishwasher operation. Successfully unclogged garbage disposal, resolving both issues and restoring normal drainage.
Removed faulty leaking garbage disposal from kitchen sink as requested by customer. Reconfigured plumbing with PVC P-trap assembly to establish standard drain connection. Installation includes new drain strainer basket in stainless steel sink, eliminating the disposal system entirely while maintaining proper drainage functionality.
Investigated recurring shower valve leak that returned after previous service visit. Accessed plumbing through wall openings to diagnose the issue. Confirmed shower valve was still leaking during shower operation despite earlier repairs. Recommended replacement of the shower valve to permanently resolve the problem.
Responded to no heat complaint on a 2-year-old Revolv furnace system. Diagnosed electrical connectivity issue between control board and thermostat. Replaced thermostat batteries and verified proper operation of all system components. Inspected circuit board connections and confirmed all wiring terminals were secure. System tested and confirmed to be functioning normally with proper heating cycle restoration.
Responded to no heat complaint for mini-split system in detached garage suite. Inspected Pioneer brand unit purchased from retail outlet. Diagnostic testing revealed complete loss of refrigerant in system. Customer was advised that this non-professional grade equipment was not serviceable by our company, and recommendations were provided for replacement with commercial-grade Mitsubishi system. Customer will consider options and follow up regarding potential replacement.
Responded to a water leak emergency at property where a hot water supply line to the kitchen faucet had ruptured. Accessed the affected plumbing system under the kitchen sink, identified the burst line, and replaced the damaged kitchen faucet supply line, successfully resolving the leak.
Diagnosed Lennox furnace with no heat issue showing code 228 (pressure switch calibration failure) and high-pressure switch failure. Verified proper exhaust venting, cleared drain, and checked concentric vent for debris. Confirmed good vacuum with manometer readings. Replaced pressure switches, restoring system operation. Observed moisture leaking from collector box and press seam leakage from inducer motor. Recommended replacement of collector box, inducer, and pressure switch for complete resolution.
Replaced humidifier valve on Honeywell Envirac Elite whole-house humidifier and installed three humidifier shutoffs, including a yellow-handled shutoff valve on copper piping. Service required approximately one hour to complete using parts from the Hud/Keeyan van.
